Tag Archive | DaaS



Workspace-as-a-Service (WaaS) is a combination of Desktop-as-a-Service and the multiple specialized applications that you need for a productive workspace.  Businesses are rapidly seeing the benefit of this all-in-one Cloud option.  The IDC research report, “Worldwide Workspace-as-a-Service 2014-2018 Forecast”, revealed that “the hosted WaaS market will grow from $282 million in 2013 to $1.7 billion by 2018, representing a five-year CAGR of 42.5 percent.”  Predictions like this show that companies are seeing the advantages of the Cloud.  http://www.zdnet.com/article/whats-next-in-aas-workspace-as-a-service/

All businesses, especially small to medium businesses, are looking to lower the costs of end user computing.  For years, they have been required to purchase hardware for each employee and pay technical staffs to reimage, deploy, and service the machines.  Bring Your Own Device (BYOD) has offered an alternative to this and WaaS is an efficient way to use this solution.  This decreases the hardware and IT cost but causes another dilemma.  They are no longer dealing with the cookie cutter, identical units of the past but still require their users to have the same software and apps.  Instead of standardizing the device, WaaS can standarize the user environment across multiple platforms.  The WaaS environment allows the user to access their workspace on their preferred device and offers mobility that was not available when workers were tied to a specific PC.

ICC is experienced at offering WaaS to many different industries.  Please contact us at sales@iccgh.com with any questions that you have about moving to hosted WaaS.

The State of the Cloud

cloudCloud Computing has enjoyed a meteoric rise.  A few years ago, it was this mythological thing that few understood and has now become a vital part of everyday work and play.  Here are some things that you should know about the Cloud now.  http://www.techrepublic.com/article/the-state-of-cloud-computing-10-things-you-need-to-know/

The Market

The Market for Cloud Computing has grown at an astounding rate and is expected to reach $127 billion by 2017.  The SaaS market alone is expected to reach $32.8 billion by next year.


The Cloud is changing the way software is accessed, licensed, and deployed.  Software is now being designed specifically for a Cloud environment.

Infrastructure as a Service

IaaS is rapidly growing in popularity and many new businesses are choosing it for their infrastructure.  It is predicted that 80% of enterprises will be using IaaS by 2016.

Dollars and Time

Savings of money and time is the main reason that many move to the Cloud.   The speed of deploying new users and the ability to pay a Cloud provider on a subscription basis are what many find to be the most beneficial aspects of a Cloud environment.

The Cloud market is changing and growing constantly.  Many are turning to the Cloud to allow their businesses to grow at the speed of the Cloud.  ICC is committed to providing the best user experience for their customers as they move their Desktops and Applications to the Cloud.

Shipping at the Speed of Cloud

cloud shipping

New industries are adopting Cloud technology everyday.  Even industries that are traditionally cautious are beginning to turn to the Cloud.  Some maritime shipping services have recently made this leap as well.  They are using SaaS to make operations, communications and collaboration easier among their global workforce.  http://www.wsj.com/articles/cloud-computing-gains-traction-in-cargo-shipping-industry-1430860672

Some shipping companies are using SaaS to help reduce their fuel costs, which is the single largest costs for shipping companies.  There are cloud based programs that allow them to access up-to-date prices from various sources with an estimated cost reduction of 3-5%.

The Cloud has also proved itself useful when a company needs to add to a fleet.  The construction of these massive container ships is usually outsourced and can take two years to complete.  Cloud based systems give the contractor a way to keep companies up-to-date on construction and receive feedback or make changes.

New companies are constantly moving to Saas, Software as a Service and DaaS, Desktops as a Service along with various other Cloud services.  Businesses are finding that this technology is a way to gain better control of costs and have the most current view of their company.  The Cloud gives companies a chance to expand like never before.

XaaS Dictionary


Technology terms are often broken down into acronyms to make things easier.  Cloud based services have become known as “aaS” or “as a service” offerings.  It is the letter before aaS that tells you what is being hosted and as a group they are know as XaaS or “Anything as a Service.”   Unfortunately, it is often difficult to know which service is right for you.  http://searchvirtualdesktop.techtarget.com/feature/XaaS-products-at-your-service

IaaS is Infrastructure as a Service.  This is when all hardware, software, servers, storage and other parts of infrastructure are provided for you by a hosting company.  Your provider can offer desktop virtualization and manage administrative tasks while scaling to fit your needs.

PaaS or Platform as a Service delivers applications via the Internet.  Your provider will host all of the hardware and software needed for the development of your application.

For Software as a Service, SaaS providers host applications for your customers to access via the internet.  Users receive only the application and will not have a full desktop.

DaaS is Desktop as a Service.  A cloud service provider will supply you with data storage, backup, security and upgrades.  Your hosted virtual desktop is available anytime and from anywhere.

This variety of services allows for maximum customization.  These services are available on a subscription basis so that you pay for only what you need.

Citrix Survey Shows Virtual Trends

Look Who’s TalkingCTX_P_Service_Provider_Dimensional_CMYK

Citrix recently surveyed more than 2,000 partners in over 25 countries.  They asked about the trends that they are seeing among their customers.  The responses give us a view of the future of DaaS and the growth of virtual desktops. Over 30 percent of these service partners are projecting growth between 16 and 50 percent over the next 12 months.  http://www.crn.com/slide-shows/cloud/300073813/citrix-survey-is-daas-the-next-big-thing.htm

Small Business Boom

“The appeal of DaaS for smaller businesses is driven by the ability to outsource line-of-business applications and desktop management to a service provider, combined with the fact that DaaS-hosted workspace packages can be delivered for a predictable monthly cost,” Citrix reported.

Small businesses are embracing virtual desktops in a big way.  Among the responding MSPs in Citrix’s survey, 70 percent say that their average customer is from a company of less than 100 employees and 40 percent of those companies are even smaller at less than 50 employees.

Varying Markets

The markets that are most widely using DaaS are varied and somewhat surprising.  Citrix revisited results from a similar December 2011 survey.  At that time, DaaS was most widely used by healthcare, legal, public sector/government, and manufacturing.  The results are even more varied in the most recent survey and show the vast appeal of hosted desktops.  Financial Services currently make up 13 percent with Healthcare, Manufacturing, Construction/architecture/engineering, and Government/Public Sector rounding out the top five.

Is DaaS The Next Big Thing?

The survey results show that the DaaS market is rapidly expanding and is global.  As the market grows, so do the offering from Service Providers.  The ability to customize and bundle DaaS products is opening the doors for new vertical markets to adopt these practices and rapidly expand the customer base.

Mac supports Windows

Humor, but a real world necessityMAC supporting Windows

OK, so many of you have seen this picture circulating around the web recently and the point beyond the humor is that many Mac users also need access to Windows applications because there isn’t a Mac or web based application available or the Mac version lacks the full features of the Windows version.  Not a slam to Mac users/lovers just a reality to common applications like Quickbooks or even addins for Salesforce.com.

Available solutions

  • Client Hypervisors

Traditionally some have run applications like Parallels or VMware Fusion (see a comparison here published by Parallels) but these require a separate virtual machine running on your Mac.  These applications are not for the non-technical user since they require installation of their virtual machine on your Mac along with a full Windows installation.  And yes, there’s the license of their app along with the rather expensive full Windows OS license cost as well.

  • Hosted Virtual Desktops

A hosted virtual desktop approach may be a simpler approach since there is no client hypervisor to install and no Microsoft OS installation or license cost.  Yes, there are separate DaaS (Desktop as a Service) costs but access from the Mac is a simple browser login making it very simple for Mac users.  The hosted virtual desktop is also available from multiple devices including Macs, PCs, iPads, and Android tablets making the application access available from anywhere and not just installed on a single device.

Real world examples

Many of our customers at ICC Global Hosting are using their Macs to access their hosted virtual desktop or hosted application and for most of these their Mac is their primary but not only device with commonly a secondary iPad device for mobile or home use.  In some cases these are BYOD users who prefer to use their own personal Mac at home but more often just people who have selected a Mac as their primary device at work and need to get to core Windows based line of business applications or applications that only run on Internet explorer.  I have previously discussed the benefits of a Hosted IE browser, “Running Internet Explorer on your iPad or Android Tablet for Apps that require specific browser settings”.

Hybrid Cloud Deployments On The Way Up

Gartner study sites hybrid cloud growth

In the October 3, 2013 FierceCIO article “Hybrid cloud deployments on the way up, Partly Cloudysays Gartner” author  cites the recent Gartner study where Gartner’s analyst, Thomas Bittman, states “nearly half of all large enterprises will have a hybrid cloud deployment by the end of 2017.”

Bittman also states, “While the majority of midsize and large enterprises will build and deploy private cloud services over the next few years, private cloud will only be used for specific, appropriate services.”

What’s a hybrid cloud?

According to SearchCloudComputing “a hybrid cloud is a cloud computing environment in which an organization provides and manages some resources in-house and has others provided externally.  The hybrid approach allows a business to take advantage of the scalability and cost-effectiveness that a public cloud computing environment offers without exposing mission-critical applications and data to third-party vulnerabilities.”

Hybrid clouds are great for Hosted Virtual Desktops and Hosted Virtual Applications?

Now that the Cloud is not a new concept and Enterprises are starting to adopt use of the Cloud, organizations are choosing the best solution for wide adoption.  Most organizations cannot make the numbers work on an internal VDI implementation, and why would they if they can go buy DaaS as a more cost effective solution and focus their internal resources on higher value key applications.  Common line of business apps are better hosted in the Cloud. The ease of implementation without acquired assets more than justifies the Cloud for line of business apps.  Often, a LOB manager can make a Cloud decision with little or no IT involvement which is a win for everyone.  Some large internal applications, for example ERP, are often so customized and delicate they’re better off running in a private cloud or on-site.

Our customers have seen tremendous advantages in using Hosted Virtual Desktops and saved tons of money compared to building their own VDI.  We commonly host LOB Apps as Hosted Virtual Applications which eliminates the need for building servers, getting IT approval, and keeps the application purchase decision in the LOB’s hands.

Small and medium businesses have already figured this out

Enterprises have been slow to adopt the Cloud and commonly the ones to misconstrue virtualization or co-location as the Cloud.  I have previously written about this but Enterprises are starting to catch-up.  Of course Gartner doesn’t generally write to or about the SMB or SME markets but many of these smaller organizations have found tremendous value in the Cloud with Hosted Virtual Desktops and Hosted Virtual Applications.

It’s great to see analysts predicting hybrid cloud growth but the key thing here is Enterprises are finally adopting the Cloud.


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